January 24, 2025
Quant Finland and Fortum Recycling & Waste – a successful 10-year partnership

The collaboration between Quant Finland and Fortum Recycling & Waste, which began in 2014, has over the years developed into a strong partnership. Initially limited to preventive maintenance and troubleshooting at Fortum’s VOC-gas processing plant in Hanko, Finland, the collaboration has expanded to cover all necessary maintenance services.
The Fortum Recycling & Waste VOC-gas processing plant in Hanko, Finland, is an integral part of the pharmaceutical plant’s operations in the area. The facility handles harmful gases generated by the pharmaceutical plant’s production, which is physically controlled from Riihimäki.
– The plant is extremely important, and its availability must remain at 97% on an annual basis. This of course means that if a fault is detected at the facility, we must be able to act very quickly. I am proud of our great team, which works efficiently and always in the best interests of the customer, says Kristoffer Granström, Site Manager, Quant Finland.
Trust at the heart of cooperation
Quant and Fortum have succeeded in creating a strong partnership that is not a traditional customer-subcontractor arrangement, but a true maintenance partnership. Trust is at the heart of cooperation, which has been successfully built through open and honest communication.
– The cooperation with Fortum works extremely well. We have grown together, so to speak, and we work towards jointly defined goals that guide our development. We think about things together, for example, we discuss development solutions to further improve safety, Granström says.
– Over the years, our cooperation with Quant has developed our operations. The demanding processing procedure has brought many different challenges during our long cooperation. It has required more or less effort, and especially good and effective cooperation, to solve those challenging situations. Solving problems together has deepened our cooperation over the years, says Miika Hakonen, Fortum Waste Solutions Oy.
Mutual appreciation has always been a key to a good cooperation.
– I really appreciate our smooth cooperation. We have always appreciated each other’s expertise and having trust in each other’s actions has also played a key role, Granström adds.
”Particularly pleased with Quant’s problem-solving ability”
Over the years, Quant has developed its service offering to suit the customer’s needs. Initially limited to preventive maintenance and breakdowns, the cooperation has now expanded to cover all maintenance needs of the Fortum Recycling & Waste VOC-gas processing plant in Hanko.
– In addition to preventive maintenance and troubleshooting, we also support Fortum’s Hanko facility in project implementation, spare parts refurbishment, safety development, and for example provide additional resources for annual maintenance, Granström says.
– Quant’s involvement in the annual maintenance, from planning to implementation, has deepened their team’s expertise and knowledge of the plant’s operations. We are particularly pleased with Quant’s commitment, knowledgeable staff, and quick problem-solving ability, which have improved our production efficiency, Hakonen says.
Safety has been an important area for both companies already from the beginning of the partnership.
– To develop within the area of safety, we have, for example, automated the reporting of safety observations so that the customer also receives a real-time notification of safety observations made by the technicians. This enables us to react quickly to detected deviations, Granström says.
In the future, Quant and Fortum intend to invest even more in developing occupational safety.
– We are planning to take work permit practices to a new level and implement electronic methods. We also want to increase training to further develop the safety culture, Granström says.
– We look forward to continuing our cooperation well into the future and expect the high level of service to continue at least at the current level. Together, we have created a good foundation for developing things even further in the future, Hakonen adds.